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LENDER EXPERIENCES / SERVICING

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Hear the partner’s account of servicing support. Use the next conversation to establish the responsibilities, documents and reporting your institution would need.

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QRL webinar · September 4, 2026

Marketing and servicing support

Michael Abraham · President & CEO, Mortgage Forward

Michael describes help from a marketing toolkit and servicing experts as institutions work through the process.

Mortgage Forward is a DREAM program partner. This describes available support in the webinar; the institution’s responsibilities and implementation plan still need to be agreed.

Source context & transcript
Read full transcript
Michael Abraham | President & CEO, Mortgage Forward DREAM program partner QRL webinar, September 4, 2026. Source 00:25:54.860 to 00:26:06.700, continuous original audio. Context: Michael describes member-outreach toolkits and servicing expertise available through Mortgage Forward. Support and responsibilities depend on the program arrangement. We can help you market. Takara has built some really cool toolkits on how to talk to members and ensure that's there. We've got experts on staff at Mortgage Forward from a servicing standpoint to assist with the transaction. Unspoken end card: Talk through your rollout. Start with your team, workflow and review requirements. takara.finance/book-a-call. Support described by Mortgage Forward. Scope depends on the program arrangement.

THE NEXT CONVERSATION

Bring your team’s questions.

Talk through member needs, eligible loans and what the work would involve for your institution.

Discuss DREAM program fit