LENDER EXPERIENCES / MARKETING SALES

Start with the member’s next move.

Member needs, a practical conversation and support for your team. A move can create an opportunity to compete for a new mortgage; that business still has to be earned.

QRL webinar · September 4, 2026

Marketing and servicing support

Michael Abraham · President & CEO, Mortgage Forward

Michael describes help from a marketing toolkit and servicing experts as institutions work through the process.

Mortgage Forward is a DREAM program partner. This describes available support in the webinar; the institution’s responsibilities and implementation plan still need to be agreed.

Read full transcript
Michael Abraham | President & CEO, Mortgage Forward DREAM program partner QRL webinar, September 4, 2026. Source 00:25:54.860 to 00:26:06.700, continuous original audio. Context: Michael describes member-outreach toolkits and servicing expertise available through Mortgage Forward. Support and responsibilities depend on the program arrangement. We can help you market. Takara has built some really cool toolkits on how to talk to members and ensure that's there. We've got experts on staff at Mortgage Forward from a servicing standpoint to assist with the transaction. Unspoken end card: Talk through your rollout. Start with your team, workflow and review requirements. takara.finance/book-a-call. Support described by Mortgage Forward. Scope depends on the program arrangement.

The Credit Union Connection · March 30, 2026

“People helping people.”

Fred Campobasso · Chief Lending Officer, Great Lakes Credit Union

Fred explains why possible uses of a DREAM benefit toward new financing matter to a credit union’s member mission.

Recorded in the prospective pilot period. These are intended benefits, not a report of later results. Fred also serves on Takara’s advisory board. Eligibility and terms depend on the loan and participating lender.

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Fred Campobasso, Chief Lending Officer, Great Lakes Credit Union The Credit Union Connection interview, published March 30, 2026. Context: discussing possible member benefits before the planned DREAM pilot. On-screen context: Possible uses of a DREAM benefit toward new financing. Fred Campobasso also serves on Takara’s advisory board. They can either buy down the rate in some instances or that's a larger down payment for them. It improves their lives in so many ways. I think that's a metric. Is it a true metric? No. But that's why we're here. People helping people. End card (unspoken): Could DREAM fit your credit union? Start with a briefing on member needs and program fit. Request a briefing: takara.finance/book-a-call. Availability and terms depend on the participating lender and borrower eligibility. Full source: https://www.youtube.com/watch?v=Y3gjliOzTl8 Publisher: https://thecreditunionconnection.com/golden-handcuffs-no-more-fred-campobasso-and-jonathan-arad-on-the-dream-program/

QRL webinar · September 4, 2026

Start with member fit

Michael Abraham · President & CEO, Mortgage Forward

“We’re not trying to sell something you don’t need.” Michael puts member value at the center of the conversation.

Mortgage Forward is a DREAM program partner. A new home and its financing still need to fit the household’s budget. Availability and terms vary by participating lender and loan.

Read full transcript
Michael Abraham · President & CEO, Mortgage Forward Mortgage Forward is a DREAM program partner. QRL webinar · September 4, 2026 Original recording 18:10.00–18:16.80, continuous audio. We’re not trying to sell something you don’t need. We are all about member value, member benefit and client benefit as well. On-screen end card (not speech): Does DREAM fit your members? Start with a conversation about program fit. takara.finance/book-a-call. Through participating lenders. Eligibility and terms vary.

THE NEXT CONVERSATION

Bring your team’s questions.

Talk through member needs, eligible loans and what the work would involve for your institution.

Discuss DREAM program fit