QRL webinar · September 4, 2026
What happened after one member used DREAM?
Michael Abraham · GLCU and Mortgage Forward
Fred Campobasso · Chief Lending Officer, Great Lakes Credit Union
A conversation with Michael Abraham and Fred Campobasso about the McGoverns’ experience.
One member’s experience; outcomes and program fit vary. Mortgage Forward is a DREAM program partner. Fred also serves on Takara’s advisory board.
Picture enhanced with AI; original audio and timing retained.
Read full transcript
The McGoverns' loan
A conversation with Michael Abraham and Fred Campobasso.
QRL lender webinar / Zoom call, September 4, 2026.
Source excerpt: 00:34:26.900 to 00:35:28.500, continuous original audio.
Michael Abraham: Chief Strategy Officer, Great Lakes Credit Union; President & CEO, Mortgage Forward.
Fred Campobasso: Chief Lending Officer, Great Lakes Credit Union. Fred also serves on Takara's advisory board.
Mortgage Forward is a DREAM program partner.
Context: The discussion describes one member's experience and the participants' assessment of it. Outcomes and program fit vary by member and institution. The full thought includes the qualification that the approach is not for every borrower.
Picture enhanced with AI, including estimated image detail. Original audio and timing retained. Both participants remain visible; this transcript does not assign individual lines to either participant.
Transcript:
So I think from a financial institution perspective on Frank, we got another loan, right? We did the loan on the next property. He also used the additional equity and got a home equity line for some of what was left over, and has probably been the biggest singer of our praises that we could ever ask for ever, and he would have done none of those things without the program. He would have just stayed with what he was doing.
And I think the unlocking of that lock-in effect is really relevant in that specific instance. Like you said, this isn't a one-size-fits-all approach for every single borrower, but for those that would otherwise not do anything, we've generated significant value for the institution, for the member, and really brand recognition now through this as well, which I think is really unique. And it's been a fun story to tell in a lot of different trade publications.
The Credit Union Connection · March 30, 2026
“People helping people.”
Fred Campobasso · Chief Lending Officer, Great Lakes Credit Union
Fred explains why possible uses of a DREAM benefit toward new financing matter to a credit union’s member mission.
Recorded in the prospective pilot period. These are intended benefits, not a report of later results. Fred also serves on Takara’s advisory board. Eligibility and terms depend on the loan and participating lender.
Read full transcript
Fred Campobasso, Chief Lending Officer, Great Lakes Credit Union
The Credit Union Connection interview, published March 30, 2026.
Context: discussing possible member benefits before the planned DREAM pilot.
On-screen context: Possible uses of a DREAM benefit toward new financing.
Fred Campobasso also serves on Takara’s advisory board.
They can either buy down the rate in some instances or that's a larger down payment for them. It improves their lives in so many ways. I think that's a metric. Is it a true metric? No. But that's why we're here. People helping people.
End card (unspoken): Could DREAM fit your credit union? Start with a briefing on member needs and program fit. Request a briefing: takara.finance/book-a-call. Availability and terms depend on the participating lender and borrower eligibility.
Full source: https://www.youtube.com/watch?v=Y3gjliOzTl8
Publisher: https://thecreditunionconnection.com/golden-handcuffs-no-more-fred-campobasso-and-jonathan-arad-on-the-dream-program/
QRL webinar · September 4, 2026
What would implementation take?
Fred Campobasso · Chief Lending Officer, Great Lakes Credit Union
Fred looks back at getting DREAM started at GLCU—and what another credit union could learn from it.
Fred distinguishes his institution’s experience from his retrospective estimate. Timing depends on the institution. Fred also serves on Takara’s advisory board.
Read full transcript
What would implementation take?
Fred Campobasso, Chief Lending Officer, Great Lakes Credit Union.
Also: Takara advisory board member.
Edited QRL webinar excerpt, September 4, 2026.
It took us about 13 months just in discussions and that's on us and that's on me. I'm very slow when it comes to these things and deliberate. The actual implementation, which we were slow, we were very deliberate again, and that took us six weeks. Realistically, looking back, the fact that we were the first, being deliberate is not a bad thing. Realistically, Jonathan, I think an organization could deploy this, internal coordination with accounting and finance, within a couple of weeks with not a significant lift for resource deployment. Is that fair?
Context: Fred distinguishes GLCU's deliberation from its first implementation, then offers his own retrospective estimate for another institution. Timing depends on the institution. The excerpts remain in original chronological order; pauses and repeated setup are shortened.
Unspoken end card: Talk through your rollout. Start with your team, workflow and review requirements. takara.finance/book-a-call. One credit union's experience. Timing depends on the institution.
QRL webinar · September 4, 2026
How did GLCU’s examination go?
Fred Campobasso · Chief Lending Officer, Great Lakes Credit Union
Fred Campobasso recounts the review of GLCU’s DREAM pilot and the support his team received in answering examiner questions.
Fred’s account of one credit union’s pilot examination, not an agency approval. He also serves on Takara’s advisory board. The original excerpt includes his statement that examiners wanted updates.
Read full transcript
How did GLCU’s examination go?
Fred Campobasso, Chief Lending Officer, Great Lakes Credit Union.
Fred also serves on Takara’s advisory board.
QRL lender webinar, September 4, 2026.
Continuous original source: 00:16:44.100–00:17:46.960.
Context: Fred’s account of GLCU’s examination of its own DREAM pilot. His report is institution-specific, not an agency approval or a statement by NCUA. In the preceding answer, he identifies the NCUA and describes briefing examiners before launching the pilot. The excerpt preserves his statement that examiners wanted updates and his correction of “unwind” to “mitigate the risk.”
And Michael, to your question, they did come in at our most recent exam, which was about three months ago, and they reviewed the pilot. They did poke and prod the program, and they had no issues with the Takara program. And part of the benefit of working with Jonathan and team, there are questions that we might not have been familiar with, and we just tapped Jonathan and team on the shoulder, and they were able to provide the required information that we weren’t confident in our own responses, and they bolstered that. And again, no findings, no concerns. They do want updates. They're very interested in it because it is so new, and it is an opportunity for us to unwind, actually I wouldn't say unwind, but to mitigate the risk that these loans currently have on our books.
Production: original camera footage and audio, cropped and conventionally resized. No generated face or voice; no internal edits, retiming or rearrangement. Caption punctuation and line breaks are edited for readability.